Online, THE X FACTOR® USA App Voting and Shazam App Voting is available to Facebook account holders located within the Continental U.S., Hawaii, Alaska, Puerto Rico and the U.S. Virgin Islands. For Online Voting go to www.thexfactorusa.com/vote
and follow the steps to vote. For THE X FACTOR® USA App and Shazam App download the relevant App from the App StoreSM or Google PlayTM Store. Data rates may apply for App download. Vote Online, via THE X FACTOR® USA App or Shazam App at the end of the show. Online, THE X FACTOR® USA App Voting and Shazam App closes at 10am PT each Thursday following the Wednesday Voting Show. Viewers will be able to reserve and assign up to 50 votes per Facebook account ID per Voting Show combined for Online, THE X FACTOR® USA App Voting and Shazam App Voting, spreading those votes across as many or few Acts as desired prior to the opening of the Voting Window. Votes cannot be submitted (or counted) unless the Voting Window is open. Therefore, please wait until the Voting Window officially opens to submit your votes.
During the Voting Window you see a Facebook login page where you will need to enter your e-mail address and password to log in (if you are not already logged in to Facebook). If you do not currently have a Facebook account you will not be able to vote online or via the Apps unless you create a new account (but you can still vote via toll-free or, if you are a customer of a participating wireless carrier you can also vote via text messaging). Once you successfully log in using your Facebook account you will be required to accept the Facebook application permissions (this happens the first time you vote). Once you have accepted the permissions you will be shown the grid of the Acts up for vote. To allocate votes to an Act, click/touch their image and then select the + / - buttons to add or subtract votes. When you are done allocating votes to that Act, select the ‘confirm' button and you will be taken back to the contestant grid to review your votes across all Acts or repeat the process with other Acts if you have votes remaining. You may only allocate up to 50 votes (combined across all Online and App voting methods) per Facebook Account ID per Voting Show. Once you have allocated your votes click the ‘submit' button. You will then be taken to a screen to input a ‘CAPTCHA' code for verification purposes. Once the CAPTCHA information is inputted you must click the ‘Confirm Votes' button to complete the process. If you do not correctly enter the CAPTCHA information you will be prompted to try again. If you successfully vote, you will receive a page that thanks you for your vote(s). If you have votes remaining you will be shown how many and you can select the ‘keep voting' button. You will be prompted earlier in the process to allow THE X FACTOR® voting application to post to Facebook on your behalf. If you accept this permission step the ‘thanks for voting' page will also confirm that this activity has been added to your Facebook Timeline. Your vote will be added to Facebook only once per episode, and you will have the option to add a message to the Facebook post. If you do not want your vote activity to be added to Facebook, you can decline the automatic post permission and/or turn the ‘add activity to timeline' option to ‘Off' via the Honda Odyssey Online Voting settings (the ‘cog' image at the top right of the voting screen). You may also remove the individual vote post on an automatic share by clicking the 'Remove' link on the thank you page. If you turn the feature to “Off” prior to voting, you will be presented with the option to post your vote to Facebook by clicking the manual ‘share your vote' button on the thank you page. This will also allow you to share your vote to Facebook. The 'Add activity to Timeline' feature can be toggled on and off at any time via settings. You will also be given the option to share the fact you voted via Twitter, if you have an account. To do this, simply select the ‘Tweet Your Vote' button on the ‘thanks for voting' page, log in to Twitter (if you are not already logged in) and tweet.
You may vote up to 50 times per Facebook account ID per Voting Show. Voting via Online, THE X FACTOR® USA App and Shazam App combined is limited to 50 votes per Facebook account ID, per performance show. Any additional votes you cast or attempt to cast above this limit will NOT count.
If you try to vote from Puerto Rico using the Shazam App, please set your phone to U.S. mode.
If you are experiencing trouble with any vote method, remember that you can always try another voting method.